OpenAI Academy Publishes Guide to Personalizing ChatGPT
What shipped
OpenAI Academy published a guide on using custom instructions and memory to get more relevant, consistent, and tailored ChatGPT responses, available as of April 10, 2026.
Smarter Work
Before: ChatGPT treats every conversation like it's meeting you for the first time. After: custom instructions and memory let it carry context about your role, preferences, and working style across sessions — fewer repeated explanations, more useful outputs by default.
How a team used this
Daniela, a UX researcher, used to open every ChatGPT session with a paragraph of context: her industry, her audience, her preferred output format. After working through the Academy personalization guide, she sets custom instructions once — her role, her company's product focus, her formatting preferences — and enables memory to retain recurring project details. Her next synthesis session skips straight to insights. She estimates she's cutting two minutes of setup from every session, which adds up fast across a 10-session week.